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Terms and Conditions

The staff of Crocheted Baby Afghans.Com appreciates your business and will make every effort to provide a pleasant shopping experience. The terms and conditions below explain how we process orders, handle returns and exchanges, and refunds. Please review the following information which governs your use of Crocheted Baby Afghans.Com, and any merchandise purchased herein. These terms and conditions shall supersede all policies published on past web documents, sales receipts, and emails. We reserve the right to make changes to this site and/or these terms and conditions at any time without notice.  Your use of this site means that you agree to follow and be bound by these terms and conditions, so please read them carefully.

Privacy Policy

We value your privacy. Your personal information is for use by Crocheted Baby Afghans.Com staff in order to serve you. This information is kept on a secure server to protect it from outside parties, and is information used for the limited purpose of processing your order(s). Information may also be used for statistical purposes, to improve our web site and services offered to you, to administer our site, and to notify you of new products or special offers that may be of interest to you. Your personal information will never be sold or shared with third parties.

Order Acceptance:

Your submission of an order does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Crocheted Baby Afghans.Com offers products that are hand made. As a result, item availability, shipping schedule, and prices are subject to change at any time, without notice. We reserve the right to limit quantities, and to decline the acceptance of any order for any reason.  If we are unable to supply the quantity or item ordered, you will receive a refund of the purchase price for the undelivered items. 

Return Policy:

All returns are subject to approval after contacting us at (510) 868-1942, or by emailing us at support at crochetedbabyafghans.com.  RETURNS WILL NOT BE ACCEPTED WITHOUT PRIOR APPROVAL. All products must be in "as-new" condition, unwashed and unused. Our customer service support staff will send you instructions on where and how to return your purchase for a refund of its purchase price. Please note that returns that do not include a Return Authorization Number on the Address Label, will be refused. Return requests must be made within ten (10) of receipt and should be sent to:

Crocheted Baby Afghans.Com
Attn. Returns - RMA: (Place the return authorization number given to you), 
1478 MacArthur Blvd, #201 
Oakland, California 94602

Shipping costs are not refundable except for defective items or items sent in error. Defective items will be exchanged for the same item ordered. Defective returns that are found to be non-defective are subject to a 15% restocking fee.

All our products are sold with a 10-day guarantee against defects. Defective merchandise will be replaced at our discretion. We will gladly answer presale questions on any product that interests you.  All non-defective, unopened returns are subject to a 15% restocking fee.

Shipping, insurance, and handling charges are not refundable. It is recommended that returns are shipped insured, as Crocheted Baby Afghans.Com assumes no liability for lost or damaged return shipments. Save your tracking numbers, as they can prove invaluable if your return is lost in transit to us. Your purchase must be returned with shipping pre-paid.

Cancellation of Your Order

Any order submitted through this website, if in stock, will ship immediately and cannot be cancelled. If the item is not in stock the order may be cancelled within seven (7) days from the date of purchase at the request of the client by calling (510) 868-1942 or by sending an email to support at crochetedbabyafghans.com. Charge backs from credit card issuing banks (including PayPal accounts) are subject to the above policies as well as any fees levied by your financier for cancellation of a transaction.

Site Design and Copyrights

All written content and graphical images contained within this website are the sole copyright of Deborrah Cooper and may not be used on any other site or reproduced in any way without the written permission of the copyright holder.  

Disclaimer

Crocheted Baby Afghans.Com makes no representations or warranties, either express or implied, of any sort with respect to our website, content, operation, accessibility, or information. You, the purchaser, agree that Crocheted Baby Afghans.Com, its directors, officers, employees and/or representatives, shall not be liable for damages arising from the operation, content, or use of the site or the products sold therein. You agree that this limitation of liability is comprehensive and applies to all damages of any sort, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages.

Jurisdiction

Any litigation regarding this agreement, or any transaction between a customer and Crocheted Baby Afghans.Com shall be brought to the County Civil courts located in Alameda County, California and the customer hereby agrees and submits to such jurisdiction and venue as proper.

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